Welcome to our FAQ'S page

Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions about us and our online courses. Whether you’re a beginner looking to learn how to fly drones or a seasoned pilot looking to get your license, we’ve got you covered. If you can’t find the answer to your question here, please feel free to contact us and we’ll be happy to assist you

General

You are required to be a certified UAS operator in all cases, except if:

Your drone weighs less than 250g and has no camera or other sensor capable of collecting personal data or Your drone weighs less than 250g, even if equipped with a camera or sensor, but is classified as a toy (i.e., its documentation confirms compliance with the Toy Safety Directive 2009/48/EC).

Yes, the minimum age is 18 years old.

A1 Category:
Allows flying above uninvolved people (occasionally and briefly), but not over crowds.
Flying above buildings is permitted.
This category includes drones with a maximum takeoff mass of up to 900g, bearing a C0 or C1 class identification label.

A2 Category:
Flying over uninvolved people and above crowds is not allowed.
Flying near uninvolved persons is permitted under the following conditions:

  • Maintain a minimum horizontal distance of 30 meters, or
  • Minimum distance of 5 meters if the drone is operating in low-speed mode.
    Flying above buildings is allowed.

This category applies to drones weighing between 900g and 4kg, bearing a C2 class identification label.

A3 Category:
Flying over or near uninvolved people is strictly prohibited.
minimum distance of 150 meters must be maintained from uninvolved persons, buildings, industrial sites, and recreational areas.
This category applies to drones weighing between 4kg and 25kg, with a C3 or C4 class identification label.

The first UAS pilot certificate, certifies you for the A1 & A3 category,
that have the lowest calculated risk to safety. With these categories
you will be able to fly a small drone in the city or a heavier one in
rural areas.

The next step is the A2 category, which allows you to fly a bigger
drone that those defined in A1, in an urban environment with some
extra precautions.

NOTE: Make sure you know what you want to do (What drone and
where you want to fly) before you choose a certification package. If
you are not sure of what you want to do, a good technique is to just
start with the A1/A3 certificate, which is the basis for all other
certifications to come.

Based on the new European legislation, you are allowed to fly freely in all EU member states that are part of EASA (European Union Aviation Safety Agency). You can view the list here.

Yes, Squadrone Academy is an officially recognized training center by the Hellenic Civil Aviation Authority.

If you have selected the A1/A3 + A2 package, please note that you are required to complete and pass both the A1/A3 and A2 examinations.
Only after successfully completing both exams will we be able to submit your documentation to the Hellenic Civil Aviation Authority (HCAA) for certification.

Licensing

The steps are as follows: 

  • Training
  • Examination
  • Submission of required documentation
  • Certification

Unfortunately, no. The A1/A3 category is a prerequisite in order to proceed with the A2 subcategory.

This varies from student to student, as it depends on how much time they can dedicate. On average, our students complete the Οpen Category examinations within one week. The final issuance of the Certificates usually takes an additional week after the submission of the required documents to the Civil Aviation Authority.

The UAV operator certification is valid for 5 years. After this period, you must complete a refresher course to renew your certification.

Courses

The entire training, examination, and certification process is conducted entirely online, from the comfort of your home.

The courses include videos, lectures, exam preparation tests, as well as the examination process.

Since the training is asynchronous, each student can complete it at their own pace. On average, our students finish the entire open category course within a week.

You will have access to the training packages for as long as you need until you successfully complete your exams.

Exam

The online examination is conducted using a proctoring program specifically designed to monitor online assessments, as required by EU Regulation.

The exam can be taken at any time, 24/7. Before starting, the system will prompt you to perform a standard “system check” to ensure your equipment is functioning properly. This includes verification of the following:

  • Web camera
  • Computer microphone
  • Computer speaker
  • Smartphone camera
  • Internet connection

You can complete the system check at any time before launching your examination.

Whether you are being examined in the A1/A3 subcategory or the A2 subcategory, you must achieve a 75% score on a multiple choice questionnaire to be considered successful.

For the A1/A3 subcategory, you have unlimited free attempts with no time restrictions between them.

For the A2 subcategory, you also have unlimited free attempts. However, each new attempt must be spaced at least 5 days after the previous one.
This ensures that you have adequate time to review and prepare effectively.

Once you have passed the exam and submitted the application form correctly, an email is sent to the Civil Aviation Authority. The authority officially states a processing time of 14 business days, although in many cases the process is completed sooner.

No — the exam must be taken using a computer or laptop.
Mobile phones and tablets are not supported, as the proctoring system requires multiple device functions such as webcam, microphone, and stable screen sharing, which are only fully compatible with a desktop or laptop setup.
Make sure to use a reliable computer with a webcam and internet connection to avoid any issues during the exam.

UAS Operator Registration Number

You can start the training and also take the exams without having your UAS Operator Registration Number. However, you must obtain this number from the Civil Aviation Authority of your country of nationality before submitting the required files and personal information (documents) for your certification after passing the exam.

If you have purchased only the A2 package, it is assumed that you already possess a valid UAS Operator Registration Number.

If your country of nationality is a member of EASA, you can obtain your UAS Operator Registration Number directly from your national aviation authority. Simply select your country from the list at the link below, click on “Register as drone operator,” and follow the provided instructions:

https://www.easa.europa.eu/en/domains/civil-drones/naa

If you already have a UAS Operator Registration Number, this step is not necessary.

If your country is not part of EASA or if you face any difficulties with the registration process, please contact us via email. We can help you obtain the number through the Hellenic Civil Aviation Authority.
Please note, however, that this process may take several weeks, so it is strongly recommended to register through your own national authority whenever possible.

Payments

You can pay with your debit or credit card, as well as via PayPal.

Before completing your purchase, you will be asked to fill out a form at
checkout where you can enter your billing details. Once your payment is
processed, you will receive a receipt via email. If you need a formal invoice,
you can click the relevant box and fill out the relevant form, or contact our
support team at [email protected] with your order and billing details.

If you are not fully satisfied with your purchase, you may request a refund within 14 days of the transaction. We will process your refund promptly, no questions asked.

There are no additional costs beyond the purchase of the training package.

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